Mercure Courchevel Hotel 4 stars

Customer review rating 4.1/5 1,429 reviews
Mercure Courchevel Hotel
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Room 1

Number of guests
Children's age

Hotel extras

  • An exceptional location at the foot of Sommet de la Saulire & Lake Biollay

  • Ski up to hotel

  • Easy access to ski lift via the Alpine Garden gondolas (30m from the hotel)

  • Games room for children

  • Free outdoor car park

Services in the hotel and nearby

Check-in from 16h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Babysitting on request
  • Golf
  • Bicycles rental (Nearby)
  • Skiing
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Congresses/conventions
  • Copy/print service available
Information message

The Mercure Courchevel Hotel is currently closed. It will reopen for the summer season from July 4, 2020 to August 22, 2020. See you soon!

Hotel location

Mercure Courchevel Hotel

410 Rue Du Jardin Alpin
73120
courchevel
france

Tel: +33479081123

Fax: (+33)4/79081862

Contact email

Check-in from 16h00

Check out up to 10h00

  • By plane

    CHAMBERY At 101km / 63 miles

  • By plane

    GENEVA COINTRIN At 149km / 93 miles

  • By plane

    LYON SAINT-EXUPERY At 188km / 116 miles

  • By helicopter

    ALBERTVILLE At 52km / 32 miles

  • By helicopter

    COURCHEVEL ALTIPORT At 3km / 1 miles

  • By car

    ALBERTVILLE At 65km / 40 miles

  • By train

    CHAMBERY CHALLES LES EAUX At 101km / 63 miles

  • By train

    MOUTIERS SALINS At 24km / 14 miles

GPS :45.407859, 6.631306

Our accommodations

Whether you're traveling with family or friends, stay in one of our alpine-style wood-paneled rooms, which can accommodate up to four people.

Classic room, balcony, forest view - 1 king-size bed or 2 twin beds, and 2 bunk beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Privilege room, balcony, lake view - 1 king-size bed or 2 twin beds, and 2 bunk beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Lake side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic room, balcony, lake view - 1 king-size bed or 2 twin beds, and 2 bunk beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Lake side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

Les Terrasses du Lac

Type of cuisine: French

Traditional cuisine from the Savoy region

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA MONTAGNETTE

Type of cuisine: Regional

Savoyardes specialty restaurant

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 410

Non contractual photo

The natural wood decoration & crackling of the large chimney provides the 410 with a warm, relaxing mountain atmosphere. Facing the discovery pool, it has a view of Lake Biollay & corner TV.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 480

  • Maximum capacity: 360 people

Find out more

Our guest reviews for
Mercure Courchevel Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,429 reviews

tripadvisor

TripAdvisor Rating 4.0/5

525 reviews

Well located hotel with fine acces to the slopes and god possibilities to eat

Customer review rating 4.1/5

Anonymous Couples - 21/03/2020 Confirmed reviews ALL

we were very satysfied with our stay. More service/help when you arrive and leave ( with bags etc) would be great.

Another fantastic stay

Customer review rating 4.1/5

Marcolini F. Families - 29/02/2020 Confirmed reviews ALL

Excellent value, outstanding location, great staff, good food...

Dear Leslie O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team, and especially Céline, Pauline, Huguo & Victor. See you next year, kind regards, Gregoire Le Solleuz Deputy Manager

Great location

Customer review rating 4.1/5

Steve H. Families - 19/02/2020 Confirmed reviews ALL

The hotel is situated in a fantastic location for skiing. The staff were extremely helpful and they helped to make the stay very enjoyable. The rooms were cleaned on a daily basis with regular changes of bedding and towels. We couldn’t fault the hotel.

Thank you Steven, It is a great pleasure to read you. When will you be back? See you on the slopes... Grégoire Le Solleuz Deputy Manager

Great location

Customer review rating 4.1/5

Philip Couples - 11/02/2020 Confirmed reviews ALL

Overall a good stay. Food in restaurant is good. Dinner concept was changed from buffet last year to served starter and main course this year (except Friday, where you maintain the great seafood buffet). We prefer mixing a bit more starters and having a smaller main course. The cooking of eggs etc. at breakfast makes quite some smell, one day all the way down to the ski room and you smell it in the clothes when returning to your room. You should get an exhaust system in place for the breakfast cooking facility. Room was good with plenty storage space and heating was sufficient. Beds were great - nice and soft. Toilet bowl is VERY low compared to normal height. There should be a shower curtain or glass wall between shower and bathroom table to allow taking a proper shower, which also saves water compared to using the bath tub. Wi-fi worked well. As a four star hotel in a ski resort, you should have a boot dryer in the ski room. Slightly disappointing as Accor Gold member that there was absolutely no recognition at check in that we had visited the hotel last season - instead we got the usual introduction where to find what. It would not take much search in your system to recognize return visitors.

Thank you Philip. We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sorry for the inconvenience at the breakfast because of the smell of cooking. We are trying to find a solution. And, about the bathroom, as we are waiting for renovation we will add a glass wall. Concerning, the missing of consideration for your status of Accor Gold Member, I will brief the reception team in order to change it right now. Please accept our apologize. We hope to see you next year, and do not hesitate to contact me for a special welcome. Sincerely, Grégoire Le Solleuz Deputy Manager

Great location, good for kids.

Customer review rating 4.1/5

Aaron S. Families - 10/02/2020 Confirmed reviews ALL

Staff were fantastic, hotel is a great location and very accommodating.

Aaron, Thank you so much for your comments. When will you be back? We are waitting for you on the slopes... Gregoire Le Solleuz Deputy Manager

Excellent service - very enjoyable stay

Customer review rating 4.1/5

S. Couples - 10/02/2020 Confirmed reviews ALL

We thoroughly enjoyed the time we spent at the hotel and appreciated the efforts of the staff to make it enjoyable.

Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. See you soon on the slopes... Best regards, Gregoire Le Solleuz Deputy Manager

needs reonovation

TripAdvisor rating 4.0/5

Quest650053 Family - 16/01/2020 TripAdvisor review

average rooms and service and amenities , very good location but it needs renovation. not value for money very expensive , friendly reception and manager . the room was not what we expected but good for skiing

Hi, Thank you for your comments about the Mercure Courchevel. Yes we need renovations, but it is comming soon... For sure we have the best location, and the best value on Courchevel. We hope to see you next year... Best regards, Gregoire Le Solleuz Deputy Manager

Satisfactory

Customer review rating 4.1/5

Alexandre D. B. Families - 12/01/2020 Confirmed reviews ALL

We missed the buffet

Dear Guest, Thank you for the great review of our hotel, and for your Loyalty! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregoire Le Solleuz Deputy Manager

Renovation immediately

TripAdvisor rating 4.0/5

kasetasg Family - 11/01/2020 TripAdvisor review

The location is excellent, but the rooms and the public places definitely need renovation. Definitely DOES NOT worth the money we paid. The room’s decoration look like 5 decades ago Also, they have stolen my sticks from the ski room

Dear Guest, Thank you for your comments about the Mercure Courchevel. We are waiting for renovations in future, and we do not hesitate to contact you. Actually we keep the best value on Courchevel please to our location ski in/ski out, our quality of service and the price on Courchevel 1850. We hope to see you soon. Sincerly, G. Le Solleuz Deputy Manager

Amazing!

Customer review rating 4.1/5

Pk Families - 09/01/2020 Confirmed reviews ALL

It was really nice staying at Mercure Hotel! All staff was really friendly and helpful.

Dear guest, Thank you so much for your comments concerning your stay at the Hôtel Mercure Courchevel. We hope to see you soon... Sincerely, G. Le Solleuz Deputy Manager

Excellent location and breakfast. Shame about housekeeping

Customer review rating 4.1/5

Anton B. Families - 09/01/2020 Confirmed reviews ALL

We are regular guests of this hotel and stay on average two times a year for a week in January and again in February/March for the last 5 years. Never do we see same staff at the hotel. We are never recognised as regular guests, although the treatment is always courteous and polite. Check in/out time is a joke. It should not take 6 hours to clean the rooms. Housekeeping pocketed out bottle of champagne we forgot to take from the room at checkout saying they didn’t find it;)) I hope they will enjoy it. Bathroom need to be fitted with glass partitions to stop shower water from flooding the bathroom floor. Impossible to have shower without making a mess;(( Free guest shuttle service only runs until 20.00 and charge €15 until midnight. This should be free given the general resort standards. Thumbs up for free parking, breakfast and room views above 3rd floor and off-peak room prices. We are returning again in February and don’t expect anything to change as I have said the above for the last 3-4 years and nothing changed. So our next season will be at another hotel in the village. Hey ho.

Dear Anton, Thank you for taking of your time to write to us, but above all, thank you very much for your loyalty. We have clearly not lived up to your expectations and I send you my sincere apologies. First of all, know that our hotel is seasonal and therefore I renew my teams twice a year. This does not excuse the lack of recognition towards you. For your next stay, be sure that things will change deeply for your welcome en February. I will take the time around a bottle of Champagne to explain all the points you have touched on. Thank you again and see you very soon. Sincerely, Gregoire Le Solleuz Deputy Manager

Excellent Holiday Stay.

TripAdvisor rating 4.0/5

deenam248 Family - 06/01/2020 TripAdvisor review

Excellent location , well managed , Very Friendly and helpful Staff . Every thing is nearby , from the telecabines stations , Ski materials rent and the beautiful Ski Slops . we very much enjoyed our one week stay .

Dear Guest, Thank you very much for your comments. It is a great pleasure to read you, and now we hope you will be back...!! See you soon on the slopes ! Gregoire Le Solleuz Deputy Manager

Courchevel Stay

Customer review rating 4.1/5

Steve B. Couples - 05/01/2020 Confirmed reviews ALL

We enjoyed our stay at the Mercure Courchevel,perhaps a little dated but we feel it was reasonable value.

Dear Stephen, Thank very much for your comments regarding your stay at the Hôtel Mercure Courchevel. See you soon on the slopes... Sincerely, Grégoire Le Solleuz Deputy Manager

Great location

Customer review rating 4.1/5

Db Families - 23/12/2019 Confirmed reviews ALL

Decent sports hotel for skiing. Restaurant could improve for dinner. Very good breakfast, however. Bar very nice. Rooms refurbished and pleasant. No place to dry ski boots is a major drawback in wet & snowy conditions.

Dear Dierk, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, G. Le Solleuz Deputy Manager

Another great stay at The Mercure Courchevel 1850

Customer review rating 4.1/5

Elaine Families - 22/12/2019 Confirmed reviews ALL

We have stayed at The Mercure several times, it’s location is superb. In my opinion it’s the best value hotel in Courchevel 1850.

Dear Elaine, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. For sure, we got the best place in Courchevel, with a panoramic view, ski in ski out, on the edge of the lake, and we are the cheapest 4* hotel!! What more could you wish? See you soon on the slopes... Best regards, Grégoire Le Solleuz Deputy Manager

Perfect holidays

Customer review rating 4.1/5

M. S. Families - 21/08/2019 Confirmed reviews ALL

All the team was very nice, warm welcome and very good service.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, G. Le Solleuz Deputy Manager

hotel has been

Customer review rating 4.1/5

Francis Couples - 19/07/2019 Confirmed reviews ALL

hotel has been, tout est a revoir

Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour au Mercure Courchevel. Nous sommes désolés que la décoration n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Certes, l'esthétique de notre hôtel vieilli, mais soyez assuré tout fonctionne parfaitement : électricité refaite, plomberie impeccable, internet avec la fibre, nouvelle literie, restauration... Nous investissons au fur et à mesure, et rien n'est visible pour l'instant, mais le gros final des rénovations est prévu prochainement, et nous ne manquerons pas de vous en informer. MERCI et à bientôt, Grégoire Le Solleuz Directeur

Good - although the end of season parties where rather disruptive.

Customer review rating 4.1/5

Lee H. Families - 16/04/2019 Confirmed reviews ALL

The noise and disruption from the two days of end of seasons parties was rather annoying especially when in our party we had three children under 5 and where not informed in advance of this utter chaos.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Courchevel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We organized the closing of the season with concerts of DJ, and clearly, it was noisy, but you received an email of information. We hope to see you a next time. Sincerely, Grégoire Le Solleuz Deputy Manager
Customer review rating 4.1/5

Sarah W. Couples - 01/04/2019 Confirmed reviews ALL

Wonderful

Excellent location, good food

TripAdvisor rating 4.0/5

Philip13579 Couples - 29/03/2019 TripAdvisor review

Hotel has excellent location at top of Courchevel 1850. Piste was 50 meter from hotel with 1-2 minute ski run down to Courchevel 1850 centre with three egg lifts. Our room seemed recently refurbished with plenty of cupboards and drawers for two persons. Heating a bit weak, just managing to keep 21 degrees when set to maximum temperature. No coffee or tea making facility in room, but we managed to borrow a water kettle after waiting a day, since they are limited. Excellent food at breakfast and evening buffet in restaurant and attentive staff. Hotel staff in general very polite. Location at top of resort not well suited for those who do not wish to dine in hotel. Not good that a 4 star hotel does not have a boot drying facility, necessitating guests to take their boots to the room to dry.

Dear guest, Thank you very much for your comments after your stay at the Mercure Courchevel. We hope to see you next year... Best regards, Grégoire Le Solleuz Deputy Manager
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