Mercure Hotel Muenchen Sued Messe 4 stars

Customer review rating 4.4/5 1,529 reviews
Mercure Hotel Muenchen Sued Messe
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Room 1

Number of guests
Children's age

Hotel extras

  • 185 newly renovated rooms

  • Cozy beer garden in a leafy courtyard

  • Our modern Bubbles Bar & Restaurant

  • Free shuttle to all major fairs, with two trips to and from the fair per day

  • Planet 21 certified

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Muenchen Sued Messe

Karl-Marx-Ring 87
81735
munich
germany

Tel: +498963270

Fax: (+49)89/6327407

Contact email

Check-in from 15h00

Check out up to 12h00

  • Quiddestrasse :  Bus 197 Hugo Lang Bogen

  • U5 :  U5 QUIDDESTRASSE

  • By plane

    MUNICH AIRPORT At 45km / 27.96 miles

  • By car

    HAAR At 10km / 6.21 miles

  • By car

    MUNCHEN PERLACH At 4km / 2.49 miles

  • By train

    HAUPTBAHNHOF At 11km / 6.88 miles

  • By train

    OSTBAHNHOF At 6km / 3.75 miles

GPS :48.102137, 11.659327

Our accommodations

At the 4-star Mercure Hotel München Süd Messe, you can choose between Standard Rooms with single bed, twin beds, queen-size bed or queen-size bed and sofa. Our Privilege Rooms have a queen-size bed and the Privilege Suite has a king- size bed and sofa. We have one specially adapted room for guests with reduced mobility. The 185 rooms are air conditioned and have free WIFI. A child up to 12 years can sleep in their parents' room for free. Pets welcome (surcharge of EUR 11/night).

Standard Room with queen-size bed and sofa

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with queensize bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)

Single Bed Standard

  • Max. number of persons: 1
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

BIERGARTEN

Type of cuisine: Regional

Our Biergarten bar is in the inner courtyard of the hotel, in a quiet area. Enjoy the outdoor setting while sipping on a Bavarian beer. Other regional beers are also available.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

bubble's bar & food

Type of cuisine: International

BUBBLES BAR & RESTAURANT

Non contractual photo

Our "bubbles" bar is located in the lobby and enjoys the same contemporary design as the rest of the hotel. Take a seat and enjoy a cocktail, a cold beer or a glass of wine. We are open daily from 6pm to 1am.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 190

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Hotel Muenchen Sued Messe

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,529 reviews

tripadvisor

TripAdvisor Rating 4.0/5

543 reviews

Good stay

Customer review rating 4.4/5

Sonia Business - 28/02/2020 Confirmed reviews ALL

Good service, comfortable bed, the room cleaning was great...

Dear Sonia M., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic Operations Manager

nice location, warm welcome, cozy room

Customer review rating 4.4/5

L. Business - 27/02/2020 Confirmed reviews ALL

nice location, warm welcome, good facilities and cozy room

Dear Cho Keng L., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic

Great staff!

Customer review rating 4.4/5

Irina Families - 23/02/2020 Confirmed reviews ALL

Nice location, good breakfast and super-helpful and friendly staff! Everything is good

Dear Irina, We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic Operations Manager

Fresh hotel with good amenities

Customer review rating 4.4/5

Thomas V. Business - 13/02/2020 Confirmed reviews ALL

Modern hotel with a great breakfast. The fitness room allows for some sports time in a busy workweek. Too bad the sauna area got closed. This was a selling point apart from the fitness.

Dear Thomas V., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic

Quite okay but the ammenities do not resemble a 4* hotel

Customer review rating 4.4/5

Lukas Business - 27/01/2020 Confirmed reviews ALL

I was quite disappointed that while being promoted in your "member league" to Platinum I got for the first time a room with a shower, which is also a lot smaller. In one room I noticed rust on door hinger, missing lamels on air vents and so on. I still like this hotel but there is a lot to be wished for.

Dear Lukas U., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Sued Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Tusic

Very good accommodation, Restaurant Services becoming more and more challenging

Customer review rating 4.4/5

U., A. Business - 16/01/2020 Confirmed reviews ALL

The overall experience is still like all the years before. However what becomes more and more challenging is the Restaurant Services offered. Esp. for long-term customers the choice of meals was extremely reduced over time and the value for money esp. during the past 6-9 month went very bad. Also no small/cold meals other than salad and starters are offered anymore during prime time. This is a no-go for frequent travelers as you can't consume 2 hot meals every day.

Dear A. U., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Sued Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Tusic Operations Manager

Super

Customer review rating 4.4/5

Reinhard.d Families - 16/12/2019 Confirmed reviews ALL

Super

Differences between guests

Customer review rating 4.4/5

Davod R. Business - 11/12/2019 Confirmed reviews ALL

Good room and hotel. The only thing is there were 4 of us in 4 rooms and one got a double room and the others 2 beds that were quire small. Also the one in the double bed room had a plate with cookies and fruit. Strange

Dear David, We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic Operations Manager

Reasonable short stay

Customer review rating 4.4/5

I. Business - 08/12/2019 Confirmed reviews ALL

Renovated, comfortable, not noisy at all ( the room was not facing the street), nice welcome gift in the room. As Privilege Elite member however, i was not offered a Privilege room and had to request the welcome drink voucher

Dear Sabaila I., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic Operations Manager

bed size in double room

Customer review rating 4.4/5

Silvia Business - 06/12/2019 Confirmed reviews ALL

Hello, I was travelling for business and I was ssigned a double room with 2 beds instead a twin bed. As adults the size of the single bed is very tiny and not so comfortable. But the rest was actually really good. One observation regarding the shower gel is that we don't need to add more plastic so if you provide a big refillable one in the bathroom it is not necessary the small plastic one. The breakfast was very nice also and I really appreaciate the shuttle to Siemens :)

Business trip ok, if you love Chinese

Customer review rating 4.4/5

Urby Business - 30/11/2019 Confirmed reviews ALL

Perfect business trip hotel, friendly staff, good breakfast and you can get a drink when you are back from office in the hotel bar. Disadvantage, Chinese like this hotel as well and sometimes it is hard to find a table next to 50 guys from the East.

Dear Harald, We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic Operations Manager

Not that pleasant experience

Customer review rating 4.4/5

Tomas A. Business - 22/11/2019 Confirmed reviews ALL

I'm a long time Accor customer, I chose this brand because the hotels are mostly nice. But this one has nothing that would make you come back. There was dirt in the corners of my bathtub, lamp during my stay wasn't working at all. One stay before my last one I was refused to be given a free drink voucher being an Accor silver member, receptionist told me this is from gold membership. This is total nonsense, in every other hotel they give me the voucher on arrival even without asking. So next time I showed the receptionist Accor pages and then he gave me the voucher. This is embarrassing!

Dear Tomas, Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Sued Messe. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I forwarded your critical comments to my responsible department heads and they will make sure that such issues will not come up again. I really deeply regret the inconvenience that happened during your stay and please take my sincere appologies for that. I would be happy to welcome you again in the future to show you our best service. Kind regards Ivan Tusic Operations Manager

Good without being amazing

Customer review rating 4.4/5

Sean Business - 21/11/2019 Confirmed reviews ALL

It was good but the room I booked wasn’t actually available. In exchange I recieved some free breakfast credits which was nice.

Dear Sean, Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Sued Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Tusic Operations Manager

Hotel has changed

Customer review rating 4.4/5

B. Solo - 19/11/2019 Confirmed reviews ALL

I have used this hotel for 5 years . I have noticed a decline in quality this past year . This is the first time that I was not happy at this hotel . The other hotel guests were quite rowdy and noisy. I had to call the hotel front desk to complain about the noise . The housekeeping was also not up to its usual standards.. dirty plates and glasses left behind and the coffee station not replenished daily . I also felt that although the hotel rooms are non smoking that guests have smoked in the hotel suite that I stayed . also did not enjoy having to walk through a cloud of cigarette smoke every time I wanted to leave and return to the hotel . I will have to seriously consider my options on my next visit.

Dear Peggy, Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Sued Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Tusic Operations Manager

Clean hotel with not so good food related services

Customer review rating 4.4/5

Pk… Business - 18/11/2019 Confirmed reviews ALL

Room was OK, clean every day. Biggest disappointment were breakfasts and restaurant. Restaurant was already completely dark at 21:30, bar did not have any food offering available anymore either even so I saw used plates to be removed 10 minutes before during check-in. At least some offer of snacks like cheese, fresh sandwich, or may be a soup after the restaurant closes wold be good since there is nothing around. For breakfast the scrambled eggs were really dry in huge amount, probably doing them in smaller batches so they are not being left to dry fo so long and bacon were prepared on terribly overburned fat.

Mixed experience

Customer review rating 4.4/5

Zoran Business - 17/11/2019 Confirmed reviews ALL

Hotel bar was good. Hotel room terrible, dirty a lot more attention should be put in maintenance.

Dear Zoran, Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Sued Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Tusic Operations Manager

Stay was very good and area was good too...

Customer review rating 4.4/5

Sushma B. Business - 12/11/2019 Confirmed reviews ALL

Overall very good stay however would request you to keep a weighing scale which would help the traveller to check the bag weight

Very slow check in experience

Customer review rating 4.4/5

Adam Business - 01/11/2019 Confirmed reviews ALL

I arrived shortly after a coach load of Chinese tourists - given their arrival was known, only one member of staff was on duty and I had to wait quite a while before check in. I have stayed at this hotel on quite a few occassions now, and initially would always get an upgrade to a prestige room, although the last three stays this has not happened. Also I also don't get why on every stay I have to fill in my details, despite my Le Club number being associated to the reservation. The bed and rooms are fine, but the lack of USB charging ports that are becoming increasingly common is disappointing - after staying a couple of times at the Ibis Munchen Messe, I feel I receive better service and a comparable room from an Ibis as I do from the Mercure.

Misbehaviour and non-supportive staff

Customer review rating 4.4/5

Anonymous Business - 25/10/2019 Confirmed reviews ALL

Unprofessional behavior of the staff when complaint twice regarding the defect in the wash basin.

Dear Ravi-Kumar A., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Sued Messe. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Ivan Tusic Operations Manager

Nice hotel with great amnesty and friendly staffs. Location of hotel is quite distanced

Customer review rating 4.4/5

L. Business - 18/10/2019 Confirmed reviews ALL

Everything is great as a hotel. The location of the hotel is quite distanced from restaurants or other facilities, but it was to be expected during booking

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