Pullman Cairns International Hotel 5 stars

Customer review rating 4.4/5 6,801 reviews
Pullman Cairns International
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+ 26 Services
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Room 1

Number of guests
Children's age

Hotel extras

Just because you are away from home, doesn't mean you shouldn't feel at home. At Pullman Cairns International, guests have access to a range of facilities to make them feel more comfortable, such as a gym and saunas, Wi-Fi, a concierge and guest laundry.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • CAIRNS INTL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Beach and water sports
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Cairns International

17 Abbott Street
4870
cairns
australia

Tel: +61740311300

Fax: (+61)7/40311465

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    CAIRNS INTL AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By train

    CAIRNS STATION At 2km / 1.24 miles

GPS :-16.924157, 145.779124

Our accommodations

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beau tiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

Accessible room

City Mountain View Queen Room

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

City Mountain View Twin Room

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

City Mountain View King or Twin Room

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Harbour View Queen Room

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Harbour View Twin Room

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Harbour View King or Twin Room

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Premium City Mountain View King Room

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium City Mountain View Twin

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium King Harbor View

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium Twin Harbor View

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

Coco's Kitchen + Bar

Type of cuisine: International

We love all good food, but we are especially passionate about Tropical North Queensland's wonderful array of local fish and seafood. Pure, honest and clean flavours are vibes that inspire us.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOBBY BAR

Non contractual photo

The Lobby Bar at Pullman Cairns International is the perfect place to meet friends for a cocktail, unwind after a meeting, or catch up to enjoy the hotel's famous High Tea. Live entertainment every Friday and Saturday nights.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 700

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 420 people

Find out more

Our guest reviews for
Pullman Cairns International

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,801 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,718 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great team

Customer review rating 4.4/5

Anonymous Couples - 05/04/2020 Confirmed reviews ALL

We were grateful to the team at The International for being open and giving us a place to stay. They were courteous and professional, conscientious of learning, as we all are, how to cope under Covid-19 conditions, and doing well.

Dear Wendy, Thank you so much for your comments, we are glad to hear that you enjoyed your time with us at Pullman Cairns International and we look forward to seeing you again soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Great comfortable stay

Customer review rating 4.4/5

Kieran H. Couples - 31/03/2020 Confirmed reviews ALL

The hotel and staff were first rate, the buffet breakfast was sensational. The room was tops with a view to die for. Unfortunately the COVID 19 restrictions resulted in us losing two of our buffet breakfasts and a massage in the day spa which was part of our package. The staff were fantastic to us with all the compliance they had to implement as a result of the COVID 19 restrictions. We were given two menu breakfast that were good.

Hi Kieran, Thanks for your review, I am pleased that your stay was enjoyable, despite the recent restrictions that have been put in place. We appreciate your comments and look forward to welcoming you back again in the future. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Great

Customer review rating 4.4/5

George Families - 28/03/2020 Confirmed reviews ALL

Staff were awesome

Thanks for your review George, I am delighted you enjoyed your stay! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Despite Covid19, enjoyed our home away from home.

Customer review rating 4.4/5

Christa P. Couples - 27/03/2020 Confirmed reviews ALL

Even though we didn't venture very far, had our meals inhouse (room service), the friendliness of the staff, their eagerness to do what they could to make our stay comfortable, made our stay very enjoyable and pleasant.

Hi Christa, Thanks for your review, I am delighted that we were your home away from home, especially during such a difficult time. We hope to welcome you back again next time you visit Cairns! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

A very enjoyable stay, well located regarding shopping & harbor cruising

Customer review rating 4.4/5

John C. H. Couples - 27/03/2020 Confirmed reviews ALL

We found the Pullman to be a very comfortable & well appointed resort but perhaps the most enjoyable part of our stay was the personable & professional way that we were treated by the staff that we came in contact with. We arrived after a very long & tiring day due mainly to a flight cancellation in Sydney having arrived from a 3 hour trip from the Hunter Valley. Andre Phillips at reception arranged for a refreshing drink at the bar & a light late meal we were very grateful. We got to know Andre during our stay & enjoyed our discussions with him about travel etc. Michelle on the Tour Desk was very helpful in the suggestion & booking of excursions I would also mention Daniel the Assistant Manager & Junko as being very helpful in ensuring that our stay was enjoyable, in fact all the staff we can across were very pleasant & helpful. We will certainly use Pullman again when travelling. Thank you for the opportunity for supplying feed back & please feel free to use our name.

Hi John, Thanks for your review, I am delighted that your stay with us was relaxing and the team were welcoming and friendly! I will share your comments with our team, in particular with those mentioned, I know they will appreciate your kind words! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Well located, great stay

Customer review rating 4.4/5

Anonymous Couples - 25/03/2020 Confirmed reviews ALL

Very helpful staff, great breakfast

Thank you for your review, we are pleased that you enjoyed your stay, and our breakfast! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Due to Coved we had to stay in our room and the staff were wonderful as was our room and the hotel.

Customer review rating 4.4/5

Marilyn J. Couples - 25/03/2020 Confirmed reviews ALL

Excellent staff were fantastic as was our room. Beautiful hotel.

Dear Mr & Mrs J., Thanks for your review, it was a pleasure to have you with us during this difficult period, and I am pleased that the team provided such excellent service. We look forward to welcoming you back again in the near future. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Great location

Customer review rating 4.4/5

Ian Couples - 24/03/2020 Confirmed reviews ALL

Breakfast was stale and time changes were not conveyed

Hi Ian Thank you for taking the time to review our hotel, we appreciate your feedback. I am sorry that our changes to breakfast times was not conveyed to you upon arrival, and the buffet did not meet your expectation. We appreciate your comments and look forward to welcoming you back again soon. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Fantastic room with lovely breakfast.

Customer review rating 4.4/5

Hannah Business - 24/03/2020 Confirmed reviews ALL

The room was beautiful, with a very comfortable bed and a nice balcony that overlooked the street. The amenities were good and kept nicely clean. The pool area was fantastic and had a warmer spa to enjoy as well. One thing not to miss is the breakfast - bacon and eggs, cereal, fresh fruit and yoghurt, a smoothie making bar, and everything else you could think of. Delicious!

Hi Hannah Thank you for taking the time to review our hotel, I am pleased the room was comfortable and you enjoyed the views! We hope to welcome you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Very enjoyable stay

Customer review rating 4.4/5

Mark J. Couples - 24/03/2020 Confirmed reviews ALL

We stayed 5 nights at the Pullman. Great stay from check in to check out. Staff were exceptional and facilities were generally first class. Well located in respect to marina terminal for sightseeing and a short stroll from the waterfront entertainment areas.

Hi Mark, Thanks for your review, I am pleased that you enjoyed your time with us and the team were welcoming and friendly! We hope to welcome you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Well located and nice views but not clean bathroom or swimming pool

Customer review rating 4.4/5

P. C. Couples - 23/03/2020 Confirmed reviews ALL

It was nice stay when it comes to hotel standards, services (both reception n restaurant) and comfort. However had couple of issues 1. Small cockroach in bath tub that we have to get rid off ourself when we checked in. 2. A bigger cockroach had few sips of our wine at poolside and as such we had to leave our drinks there. Rest all was a good experience. Hopefully there was no incidence of coronavirus but if there was one we would like to know.

Hi Mr Chanchawa, Thank you for taking the time to review our hotel, we appreciate your feedback. I do apologise that there was an issue with cockroaches both in your room and down at the pool area. I will speak with our Housekeeping team in regards to this to ensure our routine pest control is taking place. Thank you once again for your comments and we hope to welcome you back to the hotel again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Well located

Customer review rating 4.4/5

Greg V. Business - 21/03/2020 Confirmed reviews ALL

Very good. We run a meeting in your facility was well as stayed. Staff were polite efficient and very obliging.

Hi Greg, Thanks for your review, I am pleased that you had an enjoyable time with us again! We look forward to welcoming you back next time you visit Cairns! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Position was perfect

Customer review rating 4.4/5

Tony Couples - 20/03/2020 Confirmed reviews ALL

Staff were excellent

Hi Tony, Thanks for your review, I am pleased the hotel was positioned perfectly for your time in Cairns! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Great pool area

Customer review rating 4.4/5

R. Families - 18/03/2020 Confirmed reviews ALL

The hotel is a bit tired, but suited our purpose exactly. Happy hour was enjoyable with great prices. The pool area was fantastic to enjoy with grandchildren. Our check in person was not very welcoming or friendly but other staff more than made up for this.

Hi R. Thank you for your feedback, I am pleased that you enjoyed your stay, in particular the pool area! I am sorry the person on arrival was not welcoming and I will follow this up. We look forward to welcoming you back again soon ! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Great staff, helpful and very cheerful

Customer review rating 4.4/5

Raymond (. G. Business - 18/03/2020 Confirmed reviews ALL

Business stay, accommodation and meals were excellent

Hi Ray, Thanks for the review, I am pleased that you had another enjoyable stay with us! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Well located. Friendly and accomodating staff.

Customer review rating 4.4/5

Nicole M. Couples - 16/03/2020 Confirmed reviews ALL

We loved it! First time to Cairns. Will definitely come back and stay at Pullmans. Breakfast great, pool area fantastic. Beautiful lobby.

Hi Nicole thanks for your review, I am delighted that your first time to Cairns was such an enjoyable experience! We appreciate your comments and look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Nice hotel

Customer review rating 4.4/5

Anonymous C. L. Families - 16/03/2020 Confirmed reviews ALL

A very nice hotel. The breakfast was great but the coffee machines are faulty and even the staff struggled to get them to work. Same thing happened everyday to pretty well everyone. The breakfast was great but coffee is important! Rooms were nice, hotel staff very helpful and friendly.

Hi Anonymous coffee l. Thanks for your review., I am pleased that you had an enoyable stay, however I am sorry to hear that the coffee machine gave you some trouble during your stay. I will pass your feedback onto our Food and Beverage Manager so he can follow up to see how we can rectify this. Thanks again for your reivew, and we look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Great stay

Customer review rating 4.4/5

Melissa R. Business - 16/03/2020 Confirmed reviews ALL

Great stay, after our apartment building was flooded. The team were really accomodating and friendly. Enjoyed a lovely dinner and breakfast at the restaurant on the ground floor. I would definately stay again. I would stay again and have already told others about the hotel.

Hi Melissa Thanks for your review, it was a pleasure to have you with us, and I am delighted that all unexpected your stay with us was enjoyable! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

FABULOUS STAY

Customer review rating 4.4/5

Deanne Couples - 16/03/2020 Confirmed reviews ALL

We really loved staying at the Pullman International and found it very hard to fault. The rooms were very spacious and clean and the bed was incredibly comfortable. Breakfast was included in our stay which was truly delicious and lots of variety. We also took advantage of happy hour 4-6pm enjoying very cheap beverages and enjoyed food from the bar menu which we thoroughly enjoyed. Only negative was our room being serviced at 4.30pm when we had been out all day and the information in our room for breakfast finishing at 10am was wrong, arriving one morning at 9.30am and were told breakfast was about to finish.

Hi Deanne Thanks for the review, I am delighted that your stay was fabolous! I do apologise for the room being serviced so late, I will follow up your comments with our Housekeeping team. Thank you once again and we look forward to welcoming you back next time you visit Cairns. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

good friendly service

Customer review rating 4.4/5

Damian Business - 16/03/2020 Confirmed reviews ALL

Nice clean hotel with friendly staff. nothing was to much of a hassle and they help out where they could. The rooms were clean and tidy,food was great and the beer cold, what more could you ask for.

Hi Damian, Thanks for your review, I am please that you had an enjoyable stay and the team were welcoming and friendly! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager
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