Hotel - ibis Genève Centre Lac
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Genève Centre Lac Hotel

4.0/5 252 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free WIFI
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 122 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Telephone
    • Free WIFI
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 ALL Rating 1,513 reviews

Our guest reviews for
ibis Genève Centre Lac

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 252 reviews
Anonymous Business - 14/02/2020 Confirmed reviews ALL
« It would be nice not to provide disposable cup in the bathroom in this era. »

I always stay here because I know what I will get. However this time, security box in all rooms were out of order which could have been informed when I checked-in. One suggestion: Please provide recyclable cup (glass, hard plastic, etc) instead of disposable weak plastic cup in the bathroom. I feel guilty to use them and throw away every day.

Shaun Friends - 13/02/2020 Confirmed reviews ALL
« Well located although in red light area »

No tea coffee facilities on room or openly available downstairs

Tatjana V. Business - 10/02/2020 Confirmed reviews ALL
« Very clean eith pleasant staff »

The only reason the grade is 8 is due to the fact that the neighborhood, meaning Red District. The room was small and cute. Would prefer the matresses to be firmer. To be asked if we need anything from the reception and how are we enjoing our stay from time to time. Otherwise, everything was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TATJANA V., It has been a pleasure welcoming you at ibis Genève Centre Lac and we thank you very much for your feedback. We do understand that the location of the hotel might not always please everyone. We thank you for your valuable comments that we will take into consideration. We would truly hope to welcome you again very soon. With kind regards, Merouane ZGANI Assistant-Manager

Michael Business - 07/02/2020 Confirmed reviews ALL
« Not too bad. »

Customer service staff were friendly and helpful. The premises was small and breakfast room was very tight and crowded in the mornings. Location was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael alan H., Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis Genève Centre Lac. Rest assured that we took notes of your comments regarding the breakfast area. I hope we can be part of your future travel plans. Kind regards, Merouane ZGANI Assistant-Manager

Rob Business - 05/02/2020 Confirmed reviews ALL
« Close to the station, well connected »

Close to the station, well connected hotel. Basic, as you can expect, but new and clean. Despite being small, the room I stayed has all the essentials.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERTO, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Sincerely, Merouane ZGANI Assistant-Manager

Liana T. Business - 01/02/2020 Confirmed reviews ALL
« Excellent location. I really enjoy my staying »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear LIANA T., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane ZGANI Assistant-Manager

Tahir I. Business - 25/01/2020 Confirmed reviews ALL
« Yes very well located and an excellent stay »

My experience with Ibis centre lac was extremely good and lovely one and I will always go back should I find space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAHIR I., Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in ibis Genève Centre Lac We are looking forward to see you again in our Hotel. Sincerely, Merouane ZGANI Assistant-Manager

H Business - 24/01/2020 Confirmed reviews ALL
« Ok place »

Surrounding and cleanliness and modernness a plus but staff not really friendly and eager

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Merouane ZGANI Assistant-Manager

Zainab M. Families - 24/01/2020 Confirmed reviews ALL
« Didnt like the location »

It was a great stay, but the beds werent comfortable at all. Also the location was not nice being in the red light district.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZAINAB M., It has been a pleasure welcoming you at ibis Genève Centre Lac and we thank you very much for your feedback. We do understand that the location of the hotel might not always please everyone. We thank you for your valuable comments that we will take into consideration. We would truly hope to welcome you again very soon. With kind regards, Merouane ZGANI Assistant-Manager

I Couples - 21/01/2020 Confirmed reviews ALL
« Nice hotel, bit shady area (located in red light district) »

Hotel staff was nice in general, but bathroom is very small. Service was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear IMRAN S., It has been a pleasure welcoming you at ibis Genève Centre Lac and we thank you very much for your feedback. We do understand that the location of the hotel might not always please everyone. We thank you for your valuable comments that we will take into consideration. We would truly hope to welcome you again very soon. With kind regards, Merouane ZGANI Assistant-Manager

Rafael T. Couples - 20/01/2020 Confirmed reviews ALL
« Very nice staff »

We had a great time in Geneva. Thanks a lot for the outstanding staff you have in the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAFAEL, We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Long Business - 20/01/2020 Confirmed reviews ALL
« Clean and friendliness »

Clean rooms and friendly staff ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear LONG Y., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our team and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane ZGANI Assistant-Manager

Aitor Solo - 19/01/2020 Confirmed reviews ALL
« Nice room, so-so breakfast. »

The room was nice. Bed was comfortable, bathroom was clean and spacious. Breakfast was a bit limited. Not much to choose from, and worse than other Ibis breakfasts in Europe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AITOR D., Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis Genève Centre Lac. Rest assured that we took notes of your comments regarding the breakfast. I hope we can be part of your future travel plans. Kind regards, Merouane ZGANI Assistant-Manager

David R. Business - 19/01/2020 Confirmed reviews ALL
« Perfect but beware no safes anymore »

Another great stay staff fantastic. Room all you need. Beware though if you are expecting the safes that were there in the past because they have been disabled and will soon be removed. I also like the proximity of this hotel to Gare Cornavin and to Parfums de Beyrouth a great place to eat well and cheaply in Geneva.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID MICHAEL R., Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis Genève Centre very soon. Kind regards, Merouane ZGANI Assistant-Manager

Ana Families - 18/01/2020 Confirmed reviews ALL
« Stay with baby »

Perfect location. Room was clean, but not enough towels, only for shower, no small one and for baby nothing. Also the crib for baby was not set at all and was dirty, no bed cloths for baby crib, so we end up not using it. Nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANA P., Many thanks for the review. We always welcome feedback. Rest assured that we took notes of your comments regarding the baby crib. I hope we can be part of your future travel plans. Merouane ZGANI Assistant-Manager

Mike K. Couples - 16/01/2020 Confirmed reviews ALL
« Very Easy, Very Pleasant »

Quick check in, no hassle, willing to take bags before check in. Lovely staff, no complaints about anything really.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL W., A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Geneva and a great privilege to gain your loyalty Warm regards, Merouane ZGANI Assistant-Manager

Anonymous Couples - 15/01/2020 Confirmed reviews ALL

Great room but this hotel is in the red light district, can be noisy outside

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPH D., It has been a pleasure welcoming you at ibis Genève Centre Lac and we thank you very much for your feedback. We do understand that the location of the hotel might not always please everyone. We thank you for your valuable comments that we will take into consideration. We would truly hope to welcome you again very soon. With kind regards, Merouane ZGANI Assistant-Manager

Anonymous Business - 14/01/2020 Confirmed reviews ALL
« Great »

Simple, easy, great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIMBERLY L., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane ZGANI Assistant-Manager

Tom Business - 13/01/2020 Confirmed reviews ALL
« pleasant, quiet room »

easy to return to a familiar and friendly place, no issues, good night´s sleep, friendly staff, quality breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOMAS O., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Wajdi M. Families - 12/01/2020 Confirmed reviews ALL
« Excellant stay »

The hotel is clean and personnelle are welcoming, grate location

Our hotel has responded to the review
Our hotel has responded to the review

Dear WAJDI M., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane ZGANI Assistant-Manager

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