Swissôtel Zürich 4 stars

Customer review rating 4.5/5 3,342 reviews

Swissôtel Zürich
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Room 1

Number of guests
Children's age

Hotel extras

  • 347 newly renovated rooms & suites

  • Perfect located next to Oerlikon train station, only 5 minutes to the airport and city centre

  • Spa&Sport on the 32nd floor as well as a panorama pool with a breath-taking view

  • One of the largest meeting hotels with 17 function rooms and a capacity of up to 700 attendees

  • Contemporary restaurant & bar "Le muh" with international and Swiss dishes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centrePaying
  • Well-being
  • Babysitting on request
  • Boat excursions
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Swissôtel Zürich

Schulstrasse 44
8050
zurich
switzerland

Tel: +410443173111

Fax: (+41)044/3173311

Check-in from 15h00

Check out up to 12h00

  • By plane

    BERN BELP AIRPORT At 135km / 83.89 miles

  • By plane

    EUROAPT BASEL-MULHOUSE-FREIBURG At 80km / 49.71 miles

  • By plane

    ZÜRICH AIRPORT At 5km / 3.11 miles

GPS :47.410759, 8.543684

Our accommodations

Swissotel Zurich comprises 347 non-smoking rooms on 31 floors equipped with a wealth of amenities. The elegant designed guest rooms and suites serve the demand of frequent travelers and offer a choice of accommodation options.

Premier Room King

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City side, Airport view, Panorama view *

* Subject to availability

  • Coffee/tea making facilities

Premier Room Queen

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Airport view, Panorama view, City side *

* Subject to availability

  • Coffee/tea making facilities

Premier Room Twin

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Airport view, City side, Panorama view *

* Subject to availability

  • Coffee/tea making facilities

Premier Panorama Room King

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City side, Mountain view *

* Subject to availability

Premier Panorama Room Queen

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Mountain view, City side *

* Subject to availability

Premier Panorama Room Twin

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City side, Mountain view *

* Subject to availability

Swiss Advantage Room King

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: Panorama view, Airport view, City side *

* Subject to availability

  • Coffee/tea making facilities

Classic Room King

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Airport view, City side, Panorama view *

* Subject to availability

  • Coffee/tea making facilities
Rooms

Our restaurants and bars

LE MUH

Type of cuisine: Regional

Swissotel Zurich's restaurant serves you Swiss dishes reinterpreted for today's healthy lifestyles, all made using locally sourced ingredients - organic whenever possible. Swissotel's team of top chefs serves your tasty and quick business lunches.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MUH BAR & OUTDOOR LOUNGE

Non contractual photo

Le Muh bar is an excellent place to start the day with a morning coffee. Relaxing outdoor lounges invite for refreshing drinks and in the evenings you are offered a wide range of cocktail creations and a fine selection of fresh draft-beer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 635

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 504 people

Find out more

Our guest reviews for
Swissôtel Zürich

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,342 reviews

Customer review rating 4.5/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Check in was painful with many people at the reception, it is not the first time and waiting up to 15 min for checking in when on a business trip is annoying. There is one counter supposedly for members of the fidelity program, in reality there is no priority given. Online checking and key door working through phone is a solution which chain like yours should think about.

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Nasif Assistant Front Office Manager

Nice location, perfectlly connected

Customer review rating 4.5/5

Miguel Business - 10/02/2020 Confirmed reviews ALL

Nice atmosphere.. The bar is crowded in the nigst in case you want to hangout... Breakfast is also good with a bunch of options

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

Great

Customer review rating 4.5/5

Sandeep Families - 11/01/2020 Confirmed reviews ALL

Very pleasant stay Relaxing atmosphere Leisure centre was great Breakfast was nice and with good variety every day Enjoyed our stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Assistant Front Office Manager

Excellence.

Customer review rating 4.5/5

Anonymous Business - 01/01/2020 Confirmed reviews ALL

Wonderful (as always). I bring a group every year and the service at the hotel is always wonderful.

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Assistant Front Office Manager

Hotel with a convenient location for the airport and with exceptionally agreeable, competent and hospitable staff.

Customer review rating 4.5/5

Richard H. Solo - 27/12/2019 Confirmed reviews ALL

I was impressed by early check-in after an overnight flight from Africa: very welcome. Also by the helpfulness of reception in arranging printing and scanning to complete a project (at short notice). The room itself altogether comfortable and with an attractive view over bustling Oerlikon.

The reception trouble

Customer review rating 4.5/5

Naoko O. Solo - 26/12/2019 Confirmed reviews ALL

When I checked in, one receptionist told me there was not my name and there could be some issue on the system. I checked my reservation confirmation on my PC and changed the period of the stay because coincidentally I reminded of my schedule change. Then I showed the booking number to another receptionist. She apparently showed the attitude clearly saying that I was wrong and she insisted my reservation was hidden because my reservation happened a few miniutes before. I told her that there must be an issue on the booking system because there was not my name even before I changed my reservation which was done a few days ago. These conversation was so tiring and the second girl's attitude was as if looking down on me. Other facilities were excellent. The spa staff kindly helped me when I had nose bleeding.

Dear Naoko O., Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will discuss the issue you had encounter during the check in with the whole front office department. We had that day indeed some issues with the reservation system. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

overall Good experience

Customer review rating 4.5/5

Robert Business - 25/12/2019 Confirmed reviews ALL

I would expect at least bottle of water per night for this price level.

Customer review rating 4.5/5

Anonymous Business - 23/12/2019 Confirmed reviews ALL

Stay was satisfactory. Window treatments and walls had stains in my overnight which was not pleasant to look at each day.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

Very Good Hotel near Zurich Centre

Customer review rating 4.5/5

Catharina H. Families - 23/12/2019 Confirmed reviews ALL

The first Automatic toilet in Europe i’ve seen after Hyatt, Hilton and Marriot.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

Great care and well looked after.

Customer review rating 4.5/5

Bruce H. Business - 22/12/2019 Confirmed reviews ALL

Second to none and well positioned in relation to the city and to the airport. Good shops and amenities, we look forward to coming again!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

Great Service, Great Room

Customer review rating 4.5/5

Anonymous Families - 20/12/2019 Confirmed reviews ALL

As usual, Swissotel lives up to its name. The room, the pool, the food at the restaurant were all good. The wellness area is a bit small and I hope this becomes a focus for future improvements.

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Nice hotel with amazing service

Customer review rating 4.5/5

Arturas B. Couples - 20/12/2019 Confirmed reviews ALL

We had a very pleasant experience at the Swissôtel Zürich. The hotel itself felt a bit oldish, with scaling faux leather furniture, wooden decor with bruised corners, etc. Nonetheless we felt welcomed and well looked after by the excellent staff through our stay. The bathroom in the bedroom, separated just by a glass wall, was very weird through. I thought only Ibis would put a shower in the bedroom to save space?! I mean who wants to watch someone take a shower while in bed? So weird... oh and also, please get new towels. The ones we had were so old, we ended up using our bathrobes to dry.

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif

perfect location, friendly staff

Customer review rating 4.5/5

R Business - 20/12/2019 Confirmed reviews ALL

Almost 1 word: perfect...but...the waterpressure in the shower is worthless

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

mr robin w.

Customer review rating 4.5/5

Robin W. Business - 19/12/2019 Confirmed reviews ALL

excellent as always good room good food good staff your options below on how I booked don't give me the option to say "by email" so I will put another in

Dear valued Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Overall wonderful with disappointing incident.

Customer review rating 4.5/5

Samantha T. Friends - 15/12/2019 Confirmed reviews ALL

The hotel in general is fabulous. We booked a room for 3 and never received the extra bed until midnight, after requesting it twice that day and also at check in. It was my first trip to Zurich and was very excited about staying in your hotel. Facilities, breakfast, cleanliness all amazing. Such a shame we ended our day having to ask for such a basic thing as a bed. Really not the standard we expected. Also, when we tried to have a late evening drink in the bar the waitress was very rude, telling us we must pay for a table! Really not impressed with her attitude. I understand that it was busy but not our fault and she certainly could have spoken to us a little kinder.

Dear Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Nasif Guest Relations Manager

Good welcome and good stay but room has to be refreshed

Customer review rating 4.5/5

Anonymous Business - 14/12/2019 Confirmed reviews ALL

Great welcome at the reception. Breakfast is OK Room has to be refreshed (#2111). carpet is not clean at all. (big stains)

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

It was just a fair stay

Customer review rating 4.5/5

Raju B. Business - 12/12/2019 Confirmed reviews ALL

The initial room was lacking a cooling system, a change of room was offered but I did not like the feel of the alternative. The next day your Mr. Johann was most helpful in changing to a better room where I was more comfortable. He deserves credit for being a nice pleasant person willing to be helpful.

Dear Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Nasif Guest Relations Manager

Excellent!

Customer review rating 4.5/5

Miguel H. Business - 12/12/2019 Confirmed reviews ALL

Polite staff, nice and clean room, good breakfast. I cannot ask more.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

A nice reception

Customer review rating 4.5/5

X. Y. Business - 11/12/2019 Confirmed reviews ALL

It's easy to find the hotel. It's good for new clients who's first time to visit Zurich. The clerk is polite. A good experience in this hotel.

Dear Guest, We very much appreciate your comments regarding your recent stay at the Swissôtel Zurich. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Yours sincerely, Julia Nasif Guest Relations Manager

Expected more from the refurbished room

Customer review rating 4.5/5

A.v. Families - 10/12/2019 Confirmed reviews ALL

I selected the hotel mainly for the location and the S-Bahn. Parking was nice and easy. Expected more from the refurbished room. The bathroom was tiny, the bed small. Refurbishment looked already "tired".

Dear Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Julia Nasif Guest Relations Manager
Our most recent 20 reviews

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