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For questions about your preferential STAR rates, your commission payments or to request an RT code, please complete the corresponding form below.
If you have forgotten your RT code or wish to update your details (different RT code, new IATA number, new address, etc.), click here.

If you do not have an IATA / TIDS / CLIA / TRUE username or a customer code Accor
(SC & access code provided by your account manager at Accor)
please fill in the registration form below to obtain an RT code.
This will allow you to be recognised as a travel professional and to benefit from our offers!

Agency contact details

Travel agent contact details

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The information gathered will be processed electronically. Your request can only be processed if all required fields are filled. The information is intended for ACCOR S.A., its subsidiaries, hotels and service providers, to manage your request. You may access, modify or delete the information about you or exercise your right to object by contacting data.privacy@accor.com.